This article will help you learn how to perform actions with the created document, as well as how to track statuses and use the Revision History function.
TABLE OF CONTENTS
- How to Edit a Service Order
- How to Repeat a Service Order
Learn how you can manage your document and track its key metrics with filters, infocards, and other additional features in Precoro.
How to Edit a Service Order
To edit the already created document, follow these steps:
- To change the Document Fields, click the Edit Service Order button on the right action panel.
You can Edit Service Order on the following statuses: Draft, In Revision, Pending, and Approved.
If there are Document Fields blocked for editing, it means you do not have the needed accesses. You can contact your company’s administrator to adjust your access if necessary.
- To enter changes for the Items, click the Revise button on the right action panel, and the document will change the current status to the In Revision.
After you have entered all the necessary changes, you have two options. Either Confirm without activating the re-approval or Confirm and Restart Approval manually.
You can Revise on the following statuses: In Revision, Pending, and Approved.
Learn how to add and edit Budget in a Service Order by following the link to a corresponding article.
How to Approve a Service Order
The Service Order document is based on the Purchase Order, and the approval process works similarly for both.
You can find useful information relatable to Service Order document approval here.
How to Repeat a Service Order
Use the repeat Service Order option, which will save you lots of time if you regularly re-order the same services. This function will fill out all the fields and add the exact items from the original document.
You can repeat Orders with Pending or Approved statuses.
To repeat an Order, follow these steps:
1. Open the document you want to Repeat and click the corresponding button on the right action panel.
2. You will be redirected to the Repeat Document page, where you can see the automatically field-out information from the original SO. You can also make edits to this information.
Check whether the entered information is correct and proceed to Create the new document.
3. The document will be created on the Draft status and then you can work with it as usual.
How to Manually Complete a Service Order
You can manually Complete the created Service Order by pressing the Mark as completed button on the right action panel.
To complete the Order, ensure the document status is Approved and that your Received amount corresponds to the Invoiced amount. So you have either Paid, Prepaid, Partially Paid, Received, or Partly Received the items in the document.
If your document contains services that cannot be received, the Receipt status is irrelevant and will not block your manual completion.
Also, if your document only contains services that cannot be received, the document will automatically obtain the Received status.
How to Cancel a Service Order
If you need to Cancel a document:
1. Open the needed document and press the Cancel button on the right action panel.
You can Cancel on the following statuses: In Revision, Pending, and Approved.
2. Enter the reason for cancellation and proceed.
You can still use the Revision History function after cancellation to track what modifications were made.
3. The Order will gain Cancelled status, and in the document body, you will see the person’s email who made the cancellation.
How to Track a Service Order
Precoro will help you quickly find the necessary documents and changes in those documents using the functionalities described below.
Service Order Statuses and Filters
The Service Order documents have the same set of statuses and filters as the Purchase Order.
Find useful information relatable to Service Order document statuses and filters here.
Revision History in Service Orders
Track all the changes in the document using the Revision History function.
To view the changes in Service Orders, follow these steps:
1. Select and open the Order for which you want to see the history.