---
title: "SSO with Microsoft Entra ID: Problem Solving"
description: "If you experience any issues setting up the SSO with Microsoft Entra ID, please, follow these steps: If you still have problems with setting up the SSO, please contact us via online chat or reach out"
---

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# SSO with Microsoft Entra ID: Problem Solving

## If you experience any issues setting up the SSO with Microsoft Entra ID, please, follow these steps.

#### **1. Incorrect Basic SAML Configurations**

- Go to your **Enterprise Application** —\> open the **Single Sign-On** tab on the left-side menu.
- Make sure that **Identifier (Entity ID)**, **Reply URL (Assertion Consumer Service URL)**, and **Logout URL** fields are filled out correctly.

![](https://help.precoro.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction35146080211originalgte4U10bZvgJw-imt2tsWzhBVGADCD-HQw.png)

#### **2.  Incorrect Identity Provider Issuer**

- Go to your **Enterprise Application** —\> open the **Single Sign-On** tab on the left-side menu.
- Scroll down and find the **Set up \*your application name\*** section.
- Copy the Microsoft Entra ID **Identifier** and paste it in **Step 3: Identity Provider** **Issuer** in Precoro.

![](https://help.precoro.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction35146082995originalKVhyDQBCj61vONzFvw90XlCXlirMQbY4OQ.png)

#### **3. Incorrect Metadata was uploaded to Precoro**

- Go to your **Enterprise Application** —\> open the **Single Sign-On** tab on the left-side menu.
- Scroll down and find **SAML Signing Certificate** section.
- Download the Federation Metadata XML.
- Upload this metadata to **Step 4** in Precoro.

![](https://help.precoro.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction35146083062original2wXp6dX7uIgMj7qdhqjGfZTF2yfag9RaUQ.png)

If you still have problems with setting up the SSO, please contact us via online chat or reach out to your Customer Success Manager.

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