SSO with Microsoft Entra ID: Problem Solving

If you experience any issues setting up the SSO with Microsoft Entra ID, please, follow these steps:

1. Incorrect Basic SAML Configurations

• Go to your Enterprise Application —> open the Single Sign-On tab on the left-side menu.
• Make sure that Identifier (Entity ID), Reply URL (Assertion Consumer Service URL), and Logout URL fields are filled out correctly.
  
  

2.  Incorrect Identity Provider Issuer

• Go to your Enterprise Application —> open the Single Sign-On tab on the left-side menu.
• Scroll down and find the Set up *your application name* section.
• Copy the Microsoft Entra ID Identifier and paste it in Step 3: Identity Provider Issuer in Precoro.
  
  

3. Incorrect Metadata was uploaded to Precoro

• Go to your Enterprise Application —> open the Single Sign-On tab on the left-side menu.
• Scroll down and find SAML Signing Certificate section.
• Download the Federation Metadata XML.
• Upload this metadata to Step 4 in Precoro.
  
  

If you still have problems with setting up the SSO, please contact us via online chat or reach out to your Customer Success Manager.