SSO with Azure: Problem Solving

If you experience any issues setting up the SSO with Azure, please, follow these steps:

1. Incorrect Basic SAML Configurations

  • Go to your Enterprise Application —> open the Single Sign-On tab on the left-side menu.
  • Make sure that Identifier (Entity ID), Reply URL (Assertion Consumer Service URL), and Logout URL fields are filled out correctly.



2.  Incorrect Identity Provider Issuer

  • Go to your Enterprise Application —> open the Single Sign-On tab on the left-side menu.
  • Scroll down and find the Set up *your application name* section.
  • Copy the Azure AD Identifier and paste it in Step 3: Identity Provider Issuer in Precoro.



3. Incorrect Metadata was uploaded to Precoro

  • Go to your Enterprise Application —> open the Single Sign-On tab on the left-side menu.
  • Scroll down and find SAML Signing Certificate section.
  • Download the Federation Metadata XML.
  • Upload this metadata to Step 4 in Precoro.




If you still have problems with setting up the SSO, please contact us via online chat or reach out to your Customer Success Manager.