--- title: I Do Not Receive Any Emails From Precoro. What Should I Do? description: Some email services may block emails to protect you from unwanted or malicious emails like phishing, scams, and spam. In this case, they are mistaking your wanted emails for unwanted ones. --- [Skip to content](https://help.precoro.com/i-dont-receive-the-emails-from-precoro.-what-should-i-do#main-content) [Contact us](https://help.precoro.com/kb-tickets/new?hsLang=en) [Customer portal](https://help.precoro.com/tickets-view?hsLang=en) [![Property 1=Default](https://help.precoro.com/hubfs/Property%201=Default.svg)](https://app.precoro.com/login) Open main navigation Close main navigation - [Contact us](https://help.precoro.com/kb-tickets/new) - [Customer portal](https://help.precoro.com/tickets-view) - [Contact Us](https://share.hsforms.com/1-5JilMA_Qv6AOSVjFtNhDg14slf) [Contact Us](https://share.hsforms.com/1-5JilMA_Qv6AOSVjFtNhDg14slf) Hi there! How can we help you today? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.precoro.com/?hsLang=en) 2. [How to use Precoro](https://help.precoro.com/how-to-use-precoro?hsLang=en) 3. [FAQs and Troubleshooting](https://help.precoro.com/how-to-use-precoro?hsLang=en#faqs-and-troubleshooting) # I Do Not Receive Any Emails From Precoro. What Should I Do? #### TABLE OF CONTENTS - [How to Add Email to a Gmail Safe-Sender List](https://help.precoro.com/i-dont-receive-the-emails-from-precoro.-what-should-i-do#How-to-add-Email-to-a-Gmail-Safe-Sender-List) - [How to Add Email to Your Outlook Safe Sender List](https://help.precoro.com/i-dont-receive-the-emails-from-precoro.-what-should-i-do#How-to-Add-Email-to-Your-Outlook-Safe-Sender-List) Some email services may block emails to protect you from unwanted or malicious emails like phishing, scams, and spam. In this case, they are mistaking your wanted emails for the unwanted ones. 1. Check your email address in Precoro (if it is correct/valid). 2. Check the spam folder for emails from **no-reply@precoro.com** and **support@precoro.com**. 3. Ask your IT or technical team to check the firewall settings — **no-reply@precoro.com** and **support@precoro.com** emails can be blocked there. 4. Add **no-reply@precoro.com** and **support@precoro.com** emails to the safe sender list or contact list. ### How to Add Email to a Gmail Safe-Sender List 1\. The first way to unblock our email is to add Precoro to your Contacts. To do this, please go through the following steps: - On your computer, go to your [**Contacts**](https://contacts.google.com/). - In the top left corner, select **Create contact**. - Enter the contact’s information, including the **no-reply@precoro.com** email address. - Select **Save** in the bottom right corner. - Repeat for **support@precoro.com** if needed. 2\. You can also create a filter rule to keep the desired email out of spam: - Open the **Gmail website** from your computer. - In the search box at the top, select the **Down** arrow. - In the **From** field, enter the **no-reply@precoro.com** and **support@precoro.com** email addresses. - At the bottom of the search window, click **Create filter.** - Select **Never send it to Spam.** - Click **Create filter.** ### How to Add Email to Your Outlook Safe Sender List To add emails to your Outlook safe sender list, please go through the following steps: - Open your **[Safe Senders](https://go.microsoft.com/fwlink/?linkid=2035804)** settings. - Under **Safe senders and domains**, enter the **no-reply@precoro.com** email address or precoro.com domain, and select **Add**. - To add a mailing list to your safe senders, enter the mailing list under **Safe mailing lists** and select **Add**. - Select **Save**. If you are still facing some issues after these steps, contact our support team in chat or via **support@precoro.com**[,](https://precoro-com-ua-1903299.hs-sites.com/cdn-cgi/l/email-protection?hsLang=en#95e6e0e5e5fae7e1d5e5e7f0f6fae7fabbf6faf8b9) or reach out to your Customer Success Manager. ![](https://help.precoro.com/hubfs/Knowledge%20Base%20Import/help.precoro.comensupportsolutionsarticles35000177149-i-don-t-receive-the-emails-from-precoro-what-should-i-do-hit.gif) - [Precoro Setup](https://help.precoro.com/precoro-setup?hsLang=en#main-content) - [Configurations](https://help.precoro.com/precoro-setup?hsLang=en#configurations) - [User Management](https://help.precoro.com/precoro-setup?hsLang=en#user-management) - [Custom Fields and Forms](https://help.precoro.com/precoro-setup?hsLang=en#custom-fields-and-forms) - [Supplier management](https://help.precoro.com/precoro-setup?hsLang=en#supplier-management) - [Working with Items](https://help.precoro.com/precoro-setup?hsLang=en#working-with-items) - 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[Service Orders](https://help.precoro.com/how-to-use-precoro?hsLang=en#service-orders) - [Receipts](https://help.precoro.com/how-to-use-precoro?hsLang=en#receipts) - [Invoices](https://help.precoro.com/how-to-use-precoro?hsLang=en#invoices) - [Expenses](https://help.precoro.com/how-to-use-precoro?hsLang=en#expenses) - [Budgeting](https://help.precoro.com/how-to-use-precoro?hsLang=en#budgeting) - [Inventory](https://help.precoro.com/how-to-use-precoro?hsLang=en#inventory) - [Reports](https://help.precoro.com/how-to-use-precoro?hsLang=en#reports) - [AP Inbox and Intelligent AP Automation](https://help.precoro.com/how-to-use-precoro?hsLang=en#ap-inbox-and-intelligent-ap-automation) - [Working with documents](https://help.precoro.com/how-to-use-precoro?hsLang=en#working-with-documents) - [Suppliers Portal](https://help.precoro.com/how-to-use-precoro?hsLang=en#suppliers-portal) - [Supplier Registration](https://help.precoro.com/how-to-use-precoro?hsLang=en#supplier-registration) - [Attachments, Filters, and Search](https://help.precoro.com/how-to-use-precoro?hsLang=en#attachments-filters-and-search) - [Mobile App](https://help.precoro.com/how-to-use-precoro?hsLang=en#mobile-app) - [FAQs and Troubleshooting](https://help.precoro.com/how-to-use-precoro?hsLang=en#faqs-and-troubleshooting) - [Precoro Integrations](https://help.precoro.com/precoro-integrations?hsLang=en#main-content) - [QuickBooks Online Integration](https://help.precoro.com/precoro-integrations?hsLang=en#quickbooks-online-integration) - [NetSuite Integration](https://help.precoro.com/precoro-integrations?hsLang=en#netsuite-integration) - [Xero Integration](https://help.precoro.com/precoro-integrations?hsLang=en#xero-integration) - [API Requests and Webhooks](https://help.precoro.com/precoro-integrations?hsLang=en#api-requests-and-webhooks) - [SSO Setting](https://help.precoro.com/precoro-integrations?hsLang=en#sso-setting) - [Google Integration](https://help.precoro.com/precoro-integrations?hsLang=en#google-integration) - [Power BI](https://help.precoro.com/precoro-integrations?hsLang=en#power-bi) - [Integration with Slack](https://help.precoro.com/precoro-integrations?hsLang=en#integration-with-slack) - 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