If you have any issues while setting up the SSO with Azure, please, follow these steps:


1. Incorrect Basic SAML Configurations

  • Go to your Enterprise Application —> Open the Single sign-on tab on the left-side menu
  • Ensure that Identifier (Entity ID), Reply URL (Assertion Consumer Service URL), and Logout URL fields are filled out correctly.



2.  Incorrect Identity Provider Issuer

  • Go to your Enterprise Application —> Open the Single sign-on tab on the left-side menu
  • Scroll down and find the Set up *your application name* section
  • Copy the Azure AD Identifier and paste it in Step 3: Identity Provider Issuer in Precoro


3. Incorrect Metadata was uploaded to Precoro

  • Go to your Enterprise Application —> Open the Single sign-on tab on the left-side menu
  • Scroll down and find SAML Signing Certificate section
  • Download the Federation Metadata XML
  • Upload this metadata to Step 4 in Precoro



If you still have problems with setting up the SSO, please, contact us via online chat or reach out to your Customer Success Manager.