Two-factor authentication helps protect your Precoro account from hackers and identity theft.

In this context, two factors are used for entry:


What only you know — your password.

What only you have — your phone.


TABLE OF CONTENTS



To enable two-factor authentication:


1. Go to Profile settings and select Two-factor authentication:


2. Press the Enable button to set up two-factor authentication 


3. Choose an application that you want to use and press the Next button
Note that the Authy application allows you to restore the account if necessary (Google Authenticator does not have such a function)

Do not remove Google Authenticator from your phone!


4. Scan the QR code from the authentication page using the authentication application. If you cannot use the QR code, please, enter the secret code in the application manually and press the Next button.


5. The application will generate a dynamic 6-digit code for you.


6. Enter the code on the authentication page.


6. Press the Confirm button.


Congratulations, you have enabled two-factor authentication. 



Now every time you log into Precoro, you will need to:

  • Enter your unique login and password.
  • Go to the authentication application on your phone and enter a dynamic 6-digit code from there.



To turn off the two-factor authentication:


1. Go to Profile settings and select Two-factor authentication.


2. Press the Turn Off button


How to change an authentication application


You can change an authentication application at any time but you will

need to turn off the two-factor authentication and configure it again.


How to restore an account in the authentication application


1. Google Authenticator


If you lost access to your Google Authenticator account (for example, if your phone was lost or stolen):

  • Contact your CSM manager or get in touch with us via online chat;
  • We will ask an admin at your company to approve this request;
  • If the request is approved — we will reset the two-factor authentication in your account;
  • You will then be able to log in to Precoro without two-factor authentication and set it up again.


2. Authy


Please follow this article to read how to restore an Authy account.


Required two-factor authentication


To enable two-factor authentication for all current & future employees, follow these steps to enable the required two-factor authentication for your company:


1. Open Configuration —> Account Settings. 


2. Check the box "Required two-factor authentication" —> press the Update button.


3. After establishing this setting, your employees who haven't yet enabled two-factor authentication will get warning notices. Any of their clicks in Precoro will lead to the two-factor authentication settings page. They will have to enable it and won't be able to disable it. 


This process will work automatically for any new employees of your company.